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Posts tagged with: customer service

Springboard your Dream Team in 3… 2… 1… This is the fourth article in the series Playing the Game Called Profit Land. On the journey to Financial Freedom Kingdom, there’s a crucial pitstop along the way: the culture club. There’s...
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What’s playing on your CXtreme Channel? This is the third article in the series Playing the Game Called Profit Land. Welcome back to Profit Land! Let’s crank up your Service Delivery. “Practice makes perfect” can be both an encouraging and...
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This is the fourth article in a series about strengthening your small business’s core values. To be busy is to be alive—or so it seems these days. An article at Psychology Today affirms that given the option of having more...
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This is the tenth article in a series about powering your small business through 12 areas of internal management. Way back in the 60s, the term soft skills became widely used in organizations. These are the skills that are less...
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This is the ninth article in a series about powering your small business through 12 areas of internal management. One of life’s most important lessons is learning to walk a mile in someone else’s shoes. It’s all about learning to...
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